Privacy Policy

Our postal address is:

Ramside Hall Hotel and Golf Club
Carrville
Durham
DH1 1TD

We can be reached via email at mail@ramsidehallhotel.co.uk or you can reach us by telephone on 0191 3865282.

For each visitor to our web site, our web server automatically recognises information regarding the domain or email address.

We aggregate information on what pages visitors access or visit, information volunteered by visitors, such as survey information and/or site registrations.

The information we collect is used to improve the content of our web site, used to customise the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our web site. This information is not shared with other organisations for commercial purposes.

With respect to cookies: we do not use cookies for any purpose.

Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending an email including your name and telephone number to the above address.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our web site periodically.

Upon request we provide site visitors with access to contact information (e.g. name, address, telephone number) that we maintain about them. Consumers can access this information or amend the information by sending an email to the above address.

With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or telephone number

Our Cookie Policy

By accessing and using our website, you are agreeing to the terms of this policy and our privacy policy. Please do read this cookie policy and our privacy policy carefully so you know what we are doing with your information.

What are cookies?

Cookies are small files of letters and numbers. These files are either stored in the memory of your computer or other device such as mobile phones or tablet devices (these cookies are generally known as session cookies) or are placed on the hard drive of your device (generally known as persistent cookies).Cookies are created when you visit a website or other service that uses cookies. Cookies are commonly used to help the user's browsing experience and provide more information about the user's experience and interests. This information is generally used to make content, services and advertising more relevant and useful during future visits.

In order to find out more about cookies and how to alter your settings (including turning cookies off) please visit www.aboutcookies.org

  • "“1st class hotel”"

    We stayed at the hotel this weekend as part of a wedding party. The room was very clean and tidy and the ensui...

    January 13th, 2014

    DAVID F,

  • "“Night stopover with friends”"

    Took the opportunity of another great deal including stay and dinner in the rib room. Food as always, fantasti...

    January 13th, 2014

    388SUSH388,

  • "“Fantastic hotel a must stay”"

    I recently stayed here for a function and found it a very friendly and plush hotel.The bar staff really know t...

    January 13th, 2014

    Fatdetective,

  • "“Very recommended”"

    I wanted a very special place to take my wife in her 30 birthday in Durham. After a lot of search I found the ...

    January 13th, 2014

    Saad K,

  • "“Great place to stay near Christmas”"

    This is the 2nd time we have stayed here and it was even better because of the Christmas decorations. As befor...

    January 13th, 2014

    Lovetotravel1954,